Privacy Policy

We (Optimum Contact) are committed to protecting the privacy of visitors to our websites and recognise our responsibility to keep the information you provide to us confidential at all times. 

Any information you supply to us via our websites will be stored securely and remain private, known only to you and to Optimum Contact. We will not disclose personal data to anyone else without your express consent. This privacy policy covers all Optimum Contact websites including:


If you have any questions about our Privacy Policy, please contact us at: 

Optimum Contact
166 Northwood Way


Strict security procedures are followed with respect to the storage and disclosure of your information. 

All traffic between our web sites and your browser that contains personal information is encrypted using the strongest available SSL (Secure Sockets Layer) technology. ALL traffic to and from the web site is encrypted. 


A ‘cookie’ is information that a website stores on your computer so that it can remember something about you at a later time. Cookies are commonly used on the internet and do not harm your system. 

Our websites never store information in cookies that others could read to obtain personal information. 

Currently, any cookies created whilst visiting our sites are destroyed at the end of a browser session (i.e. when your browser is closed) and are only used by the web site to keep track of your selections and choices whilst navigating around a site. 


We may collect information such as name, address and telephone number. We compile this information for recruitment and registration purposes or to keep customers up to date with:

  • New products and services
  • Product and services improvements
  • Product and services discounts
  • Survey information

If you wish to update or delete your details, please e-mail us at The information collected may be maintained at our discretion for an indefinite period of time. 

We do not tolerate spam and we will not IN ANY WAY disclose the information we collect about you. 

Online Assessments

Online surveys may be conducted from by Optimum Contact on behalf of a 3rd party. Each survey will contain information about the identity of the 3rd party unless there are good reasons for not providing this information. 

In all circumstances when completing an online survey, your identity will be treated as confidential and will be used only for research purposes unless you expressly request or permit disclosure to a third party. 

Information is provided on a voluntary basis. Non-participation will not inhibit your use of our web site in any way. If you provided any information to us in error, you may request its removal at any time. The information you provide will contribute to the overall results of the survey – there will be no attempt to mislead you in any way regarding the purpose of the survey or how your completed survey will be used. Information will not be correlated with data about individuals. 


In certain situations, visitors may register with our web sites. To do this visitors will have to complete a registration form and are therefore asked for contact information (such as name and e-mail address). This information is used to contact the user about the services on our site for which they have expressed particular interest. 

Website Activity Tracking

Optimum Contact employs a system to track visitor traffic patterns throughout We collect: 

  • Domain name
  • Referral data
  • Browser
  • Platform type
  • Duration of the visit
  • Information accessed during the visit

The information gathered is used to produce overall usage statistics for evaluation purposes. We do not correlate this information with data about individuals.