Privacy Policy

Optimum Contact (an IQVIA company) is committed to safeguarding and preserving the privacy of our website visitors. This policy explains how we use any personal data that you provide or that is collected from you when you visit the site.

Any information you supply to us via our websites will be stored securely and remain private, known only to you and to Optimum Contact. We will not disclose personal data to anyone else without your express consent. This privacy policy covers all Optimum Contact websites including:


If you have any questions about our Privacy Policy, please contact us at: 

Optimum Contact, an IQVIA Company

210 Pentonville Road


N1 9JY



What data do we collect?

This is an information and marketing website that provides information about our company. As such we collect little by way of personal data within this site.

Should you wish to use the “contact us” links you will be providing us with your email address. This email address is only used to respond to your query. We will not add you to any of our mailing lists or share your email address with anyone else as a result of your enquiry. Should you wish to sign up for our mailing list we will explicitly request your consent before doing so.



Strict security procedures are followed with respect to the storage and disclosure of your information. 

All traffic between our web sites and your browser that contains personal information is encrypted using the strongest available SSL (Secure Sockets Layer) technology. ALL traffic to and from the web site is encrypted. 


We may collect information such as name, address and telephone number. We compile this information for recruitment and registration purposes or to keep customers up to date with:

  • New products and services
  • Product and services improvements
  • Product and services discounts
  • Survey information

If you wish to update or delete your details, please e-mail us at The information collected may be maintained at our discretion for an indefinite period of time. 

We do not tolerate spam and we will not IN ANY WAY disclose the information we collect about you. 

Online Assessments

Online surveys may be conducted from by Optimum Contact on behalf of a 3rd party. Each survey will contain information about the identity of the 3rd party unless there are good reasons for not providing this information. 

In all circumstances when completing an online survey, your identity will be treated as confidential and will be used only for research purposes unless you expressly request or permit disclosure to a third party. 

Information is provided on a voluntary basis. Non-participation will not inhibit your use of our web site in any way. If you provided any information to us in error, you may request its removal at any time. The information you provide will contribute to the overall results of the survey – there will be no attempt to mislead you in any way regarding the purpose of the survey or how your completed survey will be used. Information will not be correlated with data about individuals. 


In certain situations, visitors may register with our web sites. To do this visitors will have to complete a registration form and are therefore asked for contact information (such as name and e-mail address). This information is used to contact the user about the services on our site for which they have expressed particular interest. 

Usage Tracking and Cookies

As part of running and maintaining this website we may collect and process information relating to your visit. We collect: 

  • Domain name

  • Referral data

  • Browser

  • Platform type

  • Duration of the visit

  • Information accessed during the visit

This includes information about your use of the site including the pages you have viewed and the resources you access. 

We use Google analytics cookies to gather this information so that we can improve our website experience for you. This is used for statistical purposes to track how many users we have and how often they visit this site. We monitor which of our pages are most frequently visited and by which types of users and from which countries. We maintain 12 months of Google analytics data. Anything older than this is deleted.

Where used, these analytics cookies are downloaded to your computer and stored on your hard drive. It is important to clarify that this tracking information will not identify you personally.